1. If you find that your AffordableBlindsCurtains order has been incorrectly filled or is defective, please contact AffordableBlindsCurtains immediately (within one working day of order confirmation) contact with AffordableBlindsCurtains by E-mail.E-mail address on the order confirmation.
2. AffordableBlindsCurtains will endeavour to rectify the situation immediately upon verification of the particular case. Product deemed defective by a customer must be advised to AffordableBlindsCurtains within two working days of receipt of delivery (copies of postage documentation will be required) by E-mail. E-mail address on the shipment confirmation.
3. Upon verification of an incorrectly filled order by AffordableBlindsCurtains, we will arrange for the immediate shipment/return of required items at no cost to the customer.
4. Items that have been customised or resized cannot be returned. Custom Made blinds are made to fit your window after you place an order. Each blind is manufactured to your unique measurements and specifications. For this reason we are only able to accept returns on orders that are incorrectly filled by AffordableBlindsCurtains or are defective.
5. In the event that a customer chooses to alter product or have the product altered by another provider and the product is damaged and/or does not fit as a result of the alteration, or in the event that the customer misuses the product for purposes other than the intent of being a window furnishing, AffordableBlindsCurtains shall not be held responsible for the alteration or damages and shall not refund or replace the altered/damaged product.
6. AffordableBlindsCurtains reserves the right to charge on a time and materials basis in respect of any repairs, replacement, collection and return of the product which AffordableBlindsCurtains agree to carry out at the customer's request.
7. AffordableBlindsCurtains will be entitled to debit your credit card used for the original purchase for the amount notified to you for the collection, repair/replacement and return freighting of goods prior to any action being taken, and only if the charges have been agreed to by the customer.
8. The product information and photographs contained within the AffordableBlindsCurtains website are provided for illustrative purposes only. If you have any doubt as to the precise colour of the product you wish to order, you are strongly advised to purchase a colour swatch prior to making a final product purchase (the cost of which is refunded against your final blind/curtain order). AffordableBlindsCurtains shall not be held responsible for colour choices made on the basis of web images (see section Colour display).